Torebki, torebki skórzane, nesesery - Nucelle.pl

Zamówienia

phone 537 025 025
phone 536 025 025

Odbiór osobisty

Lublin ul. Jutrzenki 24
Poniedziałek - Piątek:
09:00 - 17:00

Login

Complaints

Complaints can be made if the ordered product(s) are not compatible with the agreement (description given by the Seller), in accordance with the Act of 27th July 2002 on Special Sales Conditions (Journal of Laws 2002, No. 141, entry 1176).

If the Customer wants to file a complaint, they should contact the Seller's office. It is necessary to deliver the damaged product to the Seller's seat:

NIDEA Sp. z o.o.

Mełgiewska 9F

20-209 Lublin.

The customer has to enclose the description of the cause for the complaint and the bill of sale.

Complaints are being managed within 14 days counting from the day the Seller received the damaged product(s), the description of the cause and the bill of sale. Should the complaint be considered valid, the Seller reimburses the Customer for the delivery charges according to the prices of the Post Office.

The product(s) under complaint, sent by the Customer at their cost, is (are) not accepted unless the Customer and the Seller made arrangements about that beforehand.